I have had an outstanding experience with WMP. Not only did they sell me a beautiful K.Kawai piano at a great price, but recommended an exceptional piano tuner who now comes to my home 2x a year and does it at a very fair price. They have also helped me when I needed my piano stored during home construction and also loaned me, no questions asked, a cover for my piano when I needed it for the dust during construction (prior to storing it later). They are agreeable about everything and have made things go so smoothly. These are great folks to buy from and a terrific business in West Michigan.